CNIL sanction in opposition to Amazon France Logistique regarding extreme surveillance of its staff – Digital Financial system Weblog

2024-05-17 11:06:38

Amazon brand on the entrance space of the Amazon logistics centre in Lauwin-Planque, northern France, on 4 March, 2019 [DENIS CHARLET/AFP/Getty Images]

On December 27, 2023, the CNIL issued a sanction of 32 million euros in opposition to Amazon France Logistique (hereinafter AFL), on the grounds of non-compliance with information minimization, unlawful processing, lack of know-how and safety of worker information.

What to recollect?

Extreme surveillance of staff

Extra of respectable curiosity
- The gathering of knowledge by the employer utilizing an indicator applied in a scanner utilized by the worker, so as to guarantee the standard and safety of its processes in its logistics facilitiesconstitutes a respectable curiosity when she doesn’t create extreme pc surveillance of the worker;
- Keep away from the usage of indicators producing un stress to its staff resembling the next indicators the velocity of succession of actions of the worker (Stow Machine Gun), in addition to the worker inaction time previous 10 minuteswhich forces him to justify interrupting his scanner even for a really brief time.
- Keep away from a abusive surveillance of the worker.

Knowledge minimization
- To guarantee oneself of accumulate the mandatory information for the purpose pursued and to delete pointless informationbecause of the truth that retaining a big mass of knowledge on warehouse staff presents a very intrusive character;
- The retention of knowledge collected by scanners for greater than 31 days is disproportionate. The info retention interval have to be revered;
- Arrange a weekly particular person statistical monitoring of uncooked worker information collected by the scanner permitting us to have the minimal required worker information to satisfy the corporate’s targets.

Transparency
- To guarantee oneself of transmit accurately the confidentiality coverage for its non permanent employees;
- Make sure the presence of indications regarding the usage of surveillance cameras by billboards or paperwork.

Knowledge safety
- Guarantee a sturdy password which consists of not less than twelve characters not less than and accommodates 4 collection of characters (lowercase letters, uppercase letters, numbers and particular characters) within the absence of blocking measures.
- Prohibit the usage of shared accounts so as to assure extreme traceability of entry and actions carried out in an data system;

Compliance of Amazon France Logistics
- Change from 31 days to 7 days relating to information retention
- Change within the calculation of worker inaction time from 10 to 30 min;
- Momentary employees are knowledgeable of the processing of their information carried out utilizing scanners;
- Set up of knowledge panels regarding the surveillance digital camera system;
- Implementation of a migration plan for warehouse cameras, which made it doable to treatment the issues of sharing entry accounts and inadequate passwords.

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