Exploring the Future of Medical Practice: Emotional Intelligence, Artificial Intelligence, and the Evolution of Medicine

2023-12-03 14:44:00

This year, Clínica La Pequena Familia addressed two important aspects of medical practice in its medical sessions: the most human part of the doctor-patient relationship, Emotional Intelligence, and, on the other hand, the importance and advancement of Artificial Intelligence in the same.

Today, Doctor’s Day, the date reminds us of the entire trajectory of doctors who, from the moment they choose their career, must assume responsibility for their practice and their contribution to the health of the community.

On the other hand, beyond the fact that new technologies such as Artificial Intelligence can drive the evolution of science in favor of health, nothing surpasses the doctor who has chosen the noble mission of caring for lives.

In this regard, Dr. Norberto Petraglia, medical director of Clínica La Pequena Familia, a leading institution in health treatment in the region, was consulted by Democracia.

It should be noted that Clínica La Pequena Familia will celebrate 30 years of operation on August 5, 2024. “It has been 30 years since the inauguration, always trying to make the best medicine possible so that people throughout the region find solutions to their medical problems.” , said.

“Progressively,” Dr. Petraglia continued, “the clinic has become a regional reference center where people who previously went to Buenos Aires or Rosario try to find the solution to their medical problems here.”

In the development of doctors’ careers, one of the important sections is the Residency, where they dedicate themselves to medical practice in direct care of patients. There has been residency in the Little Family since 2004, and it currently has these postgraduate training systems in eight specialties.

“We started with a medical clinic and then general surgery, intensive care, pediatrics, gynecology, obstetrics, post-basic neonatology, urology and cardiology were added,” he noted.

The evolution

In recent decades, the role of the doctor in the community has been changing, which in the 20th century was that of the traditional family doctor and today his activity focuses on the doctor’s office, whether private or in healthcare centers, with the possibilities of use technological means to prescribe, provide consultations and so on.

In this regard, Dr. Petraglia mentioned that experience in his own family. “My father was a doctor in Junín for 50 years and, in addition to consulting, calls to the home were very common: the doctor would go to see the patient at home. There was no emergency system and sometimes, when there was an emergency at night, the doctor would go to the home to see if he could solve the problem. He was a family doctor. In those times, medicine was less complex and more personal,” he said.

“Later, with medical advances,” the interviewee continued, “the technology of medicine changed, even more so with the proliferation of specialties and subspecialties. For example, in traumatology there is no general traumatologist: there is one dedicated to the hip, another to the knee, upper limbs, shoulder, etc. That has greatly improved the results. The same thing happens in surgery and other specialties.”

Regarding the other tools that the doctor has to make the diagnosis, such as clinical analysis, images, etc., Dr. Petraglia also highlighted the progress of new techniques and procedures, which perhaps began with simple x-rays and then advanced to great steps towards computed ultrasound, magnetic resonance imaging, tomography and many more studies.

“Despite the advancement of specializations, patients rely a lot on the opinion of the clinician, who has been the family’s primary doctor for many years, trusting that the medication prescribed by him was good for them,” he noted.

Emotional Intelligence – Artificial Intelligence

Medicine has progressed at the pace of technology in recent years and we are reaching current times where we are already thinking about the contribution that Artificial Intelligence can provide to this science.

At this point, Dr. Petraglia highlighted that the Little Family, for 26 years, has held multidisciplinary medicine conferences every two years, such as the one held in 2023.

“In this year’s event, precisely, the inaugural conference was given by the head of Medical Informatics at the Italian Hospital of Buenos Aires, Dr. Daniel Luna. He spoke precisely about the importance and advancement of artificial intelligence in medical practice. And, later, the plenary session for all the doctors was given by Dr. Lucio Criado, specialist in Medical Clinic. There he spoke about ‘The art of healthcare: the role of Emotional Intelligence in medicine’. The doctor influences things that technology will never be able to do, such as containing, accompanying and convincing the patient; In short, being the one the patient trusts,” explained the director of La Pequeno Familia.

Indeed, Dr. Criado, specialist in Internal Medicine and former President of the SAM, clearly explained the importance of empathy in health personnel when dealing with patients.

“On that day, both sides of the coin were seen: emotional intelligence and artificial intelligence are two ways of seeing medicine. On the one hand, the most human part that medicine continues to have and, on the other, technology,” noted the interviewee.

An optimistic view

On Doctor’s Day, after sending a special greeting to all his colleagues in Junín and the region, Dr. Norberto Petraglia reflected: “We are going through unpleasant times, since we are not oblivious to all the economic difficulties that afflict the country. The medical profession is perhaps one of the adjustment variables in these complex times we are experiencing.”

“Despite this, we have to be optimistic. The country will improve and so will medicine. We are proud because Junín is, in general, a medical reference for the entire region,” he stated.

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