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Gen Z’s TikTok Troubles: Shifting Habits & Declining Trust

by Sophie Lin - Technology Editor

Despite growing concerns about data privacy, algorithmic manipulation, and the platform’s overall direction, TikTok remains a dominant force in the lives of Gen Z. A recent Harris Poll survey reveals a fascinating paradox: while a majority of young users harbor skepticism and even distrust towards the app, they continue to use it daily, highlighting a complex relationship driven by habit and a unique cultural draw.

The survey, conducted in March 2026 and titled “TikTok Troubles: The Platform Gen Z Can’t Quit (But Doesn’t Trust),” found that 65% of Gen Z respondents report using TikTok daily, with 32% planning to increase their usage. This loyalty exists alongside a significant level of unease. A striking 60% of Gen Z TikTok users admit to trusting the platform less than they did previously, a sentiment fueled by ongoing debates surrounding its ownership and potential security risks.

One of the most notable findings is the rise of “lurking” – passively consuming content without actively engaging – among Gen Z social media users. A substantial 34% of respondents rarely post or interact on social platforms, opting instead to simply observe. This is the highest percentage of any generation, suggesting a growing disengagement with the performative aspects of social media and a shift towards more passive consumption. 31% of Gen Z users admit to scrolling through social media out of habit rather than genuine desire, indicating a potentially unhealthy reliance on these platforms.

TikTok as a Cultural Hub

Despite the reservations, TikTok continues to be the head-to platform for Gen Z when seeking culturally relevant content. According to the Harris Poll, 37% of respondents turn to TikTok first for entertainment, pop culture trends, and local experiences – nearly double the rate of any other social media platform. This dominance underscores TikTok’s ability to shape trends and influence the cultural landscape for this generation.

However, this preference is tinged with nostalgia. A significant 79% of Gen Z TikTok users “miss the early days of TikTok,” longing for a time before the platform became heavily commercialized and saturated with branded content. Specifically, 41% miss fewer advertisements, 34% crave unfiltered content, and 33% wish TikTok Shop hadn’t been introduced. Libby Rodney, chief strategy officer at The Harris Poll, noted this sentiment, stating, “Gen Z still shows up to TikTok every day, but they’re showing up skeptical, exhausted, and nostalgic for a version of the platform that’s already gone. That’s not loyalty — that’s habit. And habits break.”

Concerns Over Content and Censorship

The survey likewise revealed growing concerns about the quality and authenticity of content on TikTok. 39% of Gen Z respondents reported encountering more “low-quality, AI-generated content” in their feeds, contributing to a feeling that the platform is becoming less genuine. This perception is compounded by anxieties about censorship, with 51% of users believing the platform is more censored than it was a year ago.

These concerns are further amplified by the recent changes in ownership structure, designed to address U.S. National security concerns. While ByteDance, TikTok’s Chinese parent company, agreed in January to establish a majority American-owned joint venture to avoid a potential ban – a threat previously raised by President Donald Trump in 2020 and again in early 2025 – 64% of users are now more aware of their data and how it’s being handled. Interestingly, 28% of those aware of the ownership change expressed greater worry about free speech under American ownership, rather than less.

Beyond TikTok: Shifting Priorities

The survey suggests that Gen Z is increasingly seeking fulfillment outside of social media. Over half (52%) of those planning to reduce their social media usage cited a desire to spend more time exercising, while 42% want to prioritize in-person interactions with family and friends. Other popular alternatives include pursuing hobbies (42%), cooking or baking (39%), spending time outdoors (36%), and exploring side hustles (34%). Despite the negative feelings associated with social media, 26% of respondents still view time online as a form of “self-care.”

The data paints a picture of a generation grappling with the complexities of digital life. While TikTok remains a central hub for culture and connection, Gen Z is simultaneously becoming more critical of its influence and actively seeking ways to balance their online and offline lives. The long-term impact of these shifting attitudes on TikTok’s future, and the broader social media landscape, remains to be seen.

As TikTok navigates these challenges, its ability to address user concerns regarding data privacy, content quality, and algorithmic transparency will be crucial. The platform’s continued relevance will likely depend on its capacity to evolve and adapt to the changing needs and expectations of its Gen Z audience.

What are your thoughts on Gen Z’s relationship with TikTok? Share your perspective in the comments below.

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