Helldivers 2 Controversy: Steam Forced PSN Linking Sparks Negative Reviews

2024-05-04 03:59:22

Steam forced to connect to PSN, public opinion of Helldivers 2 falls into the abyss
2024.05.04 12:59 Game Mecca Reporter Kim Mi-hee

▲ Helldivers 2 Steam rating in the last 30 days and negative review status as of May 3 (Data source: Steam official page)

Helldivers 2, one of the most popular games released earlier this year, is facing a major crisis. It was announced that in order to play you had to link your PSN account on Steam before June 4, and antipathy towards this increased.

This atmosphere is clearly evident in recent reviews of Helldivers 2 by Steam users. Since the announcement of the PSN integration on the 3rd, negative reviews from users who highlight this as a problem have increased. As a result, Helldivers 2’s rating over the last 30 days on Steam dropped to “mixed” (45% of 86,369 reviews were positive) as of 4, and in particular, there were 36,989 negative reviews just the 3.

The main reasons why Steam users are unhappy with PSN account linking are summarized as follows. First of all, PSN is served in 69 countries, and some users who play Helldivers 2 on Steam include regions where PSN is not served. These users cannot authenticate and cannot play the game. Some also believe that they are worried about disclosing personal information to Sony, which has already caused a large-scale personal information leak , and many gamers who primarily use Steam have expressed discomfort with signing up and logging into other services such as PSN.

The reason why the production team and management team are requesting PSN integration on Steam is to create a secure gaming environment. This is to catch users who use unauthorized programs such as hacks, or to detect users who cause damage to other users. Additionally, the fact that Steam users must also log in to PSN was announced before the release of Hell Divers 2 and was temporarily postponed to alleviate server instability early in the release. From the game company’s point of view, it puts into practice aspects that had been postponed, but users accept it as a sudden change.

In response to this, Johan Pilestedt, CEO of Arrowhead, the developer of Helldivers 2, apologized via his X (Twitter) on the 4th. He attached a screenshot of the recent Steam review, which had become “complex,” and said, “I think (users’ points) are valid. “I’m sorry to everyone for everything that happened,” he said. “I hope we can catch up and regain your trust by continuing to provide good gaming experiences.” “I just want to make good games,” he said.

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