2024-02-14 07:23:51
Hot Topics on the Internet｜A mainland woman came to Hong Kong to make money and was shocked when her account was cleared. The bank actually used one incident as an explanation. Netizens: Hong Kong banks are very dirty!
This morning, when a mainland tourist came to Hong Kong, he planned to withdraw money from his Hong Kong bank account for consumption. Unexpectedly, after checking the balance at the ATM machine, she was surprised to find that her account balance became zero! This sudden change shocked her. She hurriedly checked her account details and was surprised to find that the bank had deducted a fee on December 4, but she had not received any notification at all.
She hurriedly checked her account details and was surprised to find that the bank had deducted a fee on December 4, but she had not received any notification at all. (Image source: Xiaohongshu)
The bank cited one incident as an explanation for the disappearance of 40,000 mosquitoes from the account
She immediately contacted the bank’s customer service, hoping to explain the problem. However, customer service could only log her complaint and tell her they would contact her the next day. Especially when she encountered such a bad thing while traveling during the Chinese New Year, she felt even more helpless. However, a few days later, the bank finally contacted her and admitted that the bank staff had made a mistake. They just “accidentally” deducted the money and apologized to her and promised a full refund, but she was still angry about this huge mistake and believed that the bank should have a stricter risk control system and operational review mechanism. to avoid similar problems from happening.
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Although the bank later resolved the issue and refunded her money, she decided to file a written complaint for her own protection. She hopes this will attract the attention of the bank’s higher-ups and push them to improve their operating procedures and risk management systems to avoid similar problems from happening again. Many netizens supported her decision, and some even suggested that she should report the information and look around.
Many netizens supported her decision, and some suggested that she should report the information, look around, or even call the police. (Image source: Xiaohongshu)
Netizen: Hong Kong banks are very dirty!
Many netizens expressed surprise after reading this incident, thinking that the incident could not end here. Some netizens suggested that the victim call the police, “I suggest you call the police for 40k. It cannot be accidental. You can ask the bank compliance to give you a written and detailed reply. How did you accidentally generate 40k?” charge?” Some netizens said they were not surprised, “Many wealthy mainland people died this year. Hong Kong banks also cleared their accounts without notifying their families.” Some people even said that a colleague once deposited 20,000 yuan in a Hong Kong bank, but did not give a receipt. Later, when he checked, he found that the 20,000 yuan was missing. The bank did not admit that the teller had confiscated it. He bluntly said, “Hong Kong banks are very shady.” ”.
The original article was published on AM730
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