IMSS must deliver a file for a deceased baby in Chihuahua: INAI

MEXICO CITY.- The National Institute of Transparency, Access to Information and Protection of Personal Data (INAI) ruled that the Mexican Social Security Institute (IMSS) must deliver the clinical record of a newborn who died in one of its hospitals to the mother.

Through the National Transparency Platform (PNT), the mother requested her clinical file from the IMSS, made up of the medical care received at the Obstetrics and Gynecology Hospital Number 15 in Chihuahua.

The woman also requested the file of her newborn daughter who lost her life.

They claim the file of a deceased newborn in Chihuahua from the IMSS

Through the Headquarters of Medical Benefit Services of the Chihuahua Deconcentrated Administrative Operation Bodyhe IMSS responded that the information requested by the mother consisted of 60 useful pages.

He also specified the address where the documents would be provided. However, when the woman received the information from her, she realized that she was not given any document in the name of her daughter.

Dissatisfied, the mother filed an appeal for review before the Henna.

“From the INAI, we can provide the opportunity to this person […] to find out what happened to the file that derived from the care that her deceased daughter received,” said Commissioner Norma Julieta del Río Venegas, when presenting the case before the Plenary.

By means of the Coordination of Medical Management of the Deconcentrated Administrative Operation Body In Chihuahua, the IMSS stated that it had carried out an “exhaustive search” and located the medical file, with eight useful pages, of the deceased minor.

He also assured that he made it available to the mother.

INAI rules in favor of deceased baby’s mother

Commissioner Norma del Río Venegas warned that although the IMSS located and made the minor’s file available, there is no evidence that it informed the applicant. It was also found that the search for the documents was not “exhaustive.”

According to the commissioner, Gynecology and Obstetrics Hospital Number 15, located in Chihuahua for the document.

Nor were the different Information Systems it has consulted, such as that of Electronic Clinical Recordthat of Family Medicinethat of Outpatient Consultation in Hospitalshe Operating Doctorthat of Hospital Specialty Consultation, and the IMSS Vista.

Due to the above, the INAI plenary session determined to modify the IMSS response and instructed it to do a new search of the deceased minor’s file, in order to provide it to the mother.

Del Río Venegas spoke out against bureaucratic processes or a lack of knowledge and sensitivity becoming an obstacle for a mother to access the truth about her daughter’s death.

“Beyond the causes and motivation of this request, we must guarantee access to your personal data,” stressed the commissioner.

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