2023-10-18 14:32:19
KXC joined the select group of AWS partners with the Small and Medium Business Services (SMBs) Competency, confirming the high level of specialization in serving small and medium-sized companies (SMEs) with cloud computing services. To give you an idea of the size of the achievement, only three companies in Latin America currently have this type of certification.
In the assessment of KXC’s Chief Technology Officer (CTO), Alex Assis, this result is linked to a set of factors that differentiate the company’s work, such as best value for money on the market and achieving above-average quality of service, with NPS above 95 points.
To achieve certification, KXC needed to adapt different processes, train the technical, commercial and service teams, in addition to improving the documentation of routines related to customer service services. cloud computing.
“This recognition provides us with a series of advantages. One of them is a mention in the AWS partner portal, which greatly increases our visibility with SMEs looking to migrate and use cloud resources. Another benefit is consolidating our image as a specialist in serving small and medium-sized companies with the best cost-benefit”, explained Assis.
Scenario
The context in which KXC is inserted within the AWS ecosystem also contributed greatly to obtaining the competency. Currently, the company provides cloud computing for more than 300 small and medium-sized companies.
This service follows a series of requirements established by AWS, which requires a high level of quality. Therefore, partners with SMB competence provide cutting-edge technological solutions or have in-depth experience with small and medium-sized companies in the cloud computing segment.
“We are fully qualified to support small and medium-sized companies in implementing AWS solutions. This encompasses the activities of migrating workloads and protecting customer data within the highest parameters of the Information Technology market”, he emphasized. Alex Assis, CTO at KXC.
According to a Gartner study, 85% of companies will migrate to the cloud by 2025. For Assis, this scenario and AWS certification favor the company’s growth plans in providing cloud computing services to SMEs.
According to him, the company will frequently undergo an annual audit to maintain AWS SMB certification.
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