Many supermarkets in Xiamen remove “Laotan sauerkraut” instant noodles
Southeast Net, March 18th (Straits Herald reporter Zheng Lijin Zhu Huang) After CCTV’s “3.15” party exposed the incident that “the sauerkraut buns in the old altar were actually pickled in soil pits”, related topics quickly appeared on the Internet hot search platform. Yesterday, the reporter visited many supermarkets and convenience stores such as Wal-Mart, RT-Mart, Fujian Basin, and Meiyijia and found that Master Kong’s Laotan sauerkraut instant noodles had disappeared from the shelves.
Some merchants are still selling
E-commerce platform has not been searched
Yesterday morning, the reporter saw at the Walmart shopping mall in SM City Plaza that the price tag of a bucket of Laotan Pickled Cabbage Noodles was still on the shelf, but the corresponding place was empty. A staff member who was arranging the shelves said: “Laotan sauerkraut-flavored instant noodles were taken off the shelves two days ago.”
Afterwards, the reporter visited RT-Mart Xiamen Store, Minlan Supermarket Songbai Store, Meiyijia on South Island Road and Liuyi Convenience Store on Tiyu Road, all of which were the same. However, in the Jianfu convenience store at the intersection of Songbai Road and Changqing Road, Tongyi Laotan Sauerkraut Beef Noodles is still being sold. The store staff introduced: “Yesterday, we were notified that Master Kong’s Laotan Pickled Cabbage Beef Noodles were removed from the shelves, but we ran out of stock a few years ago, and the unified Laotan Pickled Cabbage Beef Noodles have not been notified yet.”
In addition to physical stores, searches for “Laotan Pickled Cabbage” on e-commerce platforms such as Taobao, Jingdong Shopping, Pinduoduo, Pupu, etc. all show: “Sorry, there are no related products at the moment.”
Some supermarkets can return with a small receipt
Some supermarkets have not received the return notice
Can I return the Laotan sauerkraut instant noodles I bought before?
In the Songbai Store of Minlan Supermarket, when the reporter asked the after-sales staff whether the Laotan Pickled Cabbage Beef Noodles that had been purchased before could be returned, the staff said that they could return it, “As long as it was bought in the store, the independent packaging inside was not opened, and you can buy it by shopping. The receipt can be refunded.”
The after-sales staff of the SM City Plaza store in Walmart Shopping Plaza said that they have not yet received a notification that Master Kong’s Laotan Sauerkraut Beef Noodles can be returned. In the case of the second sale, it can be returned, but if the large package is opened, it cannot be returned.”
The staff of RT-Mart Xiamen Store and Meiyijia Convenience Store on Yuhou South Road all said that they have only received a notice of removal from the shelves, and have not received a notice of return.
Compared with offline supermarkets and convenience stores, online channels have faster refunds. More than half a month ago, the reporter purchased a whole package of Master Kong’s Laotan Sauerkraut Beef Noodles on Pinduoduo’s Duoduo Cai platform. After contacting the customer service, the online customer service quickly initiated a refund application, and the refund was received in less than a minute. The money will be returned to the account in the same way.
Yesterday afternoon, according to the consumer service line reserved on the outer packaging bag of Master Kong’s Laotan Sauerkraut Beef Noodles, the reporter called the consumer service line several times, but they all reminded that “the number you dialed is busy”, but it was never connected. The reporter logged on to Taobao platform and contacted the customer service of Master Kong’s official flagship store. As of press time, the reporter has not received a reply to the question of whether the Laotan sauerkraut instant noodles purchased before can be returned.