Mass Power Outage in Lévis: Hydro-Quebec Customers Affected, Updates and Assistance Available

2023-08-16 18:00:14

More than 37,000 Hydro-Quebec customers were without power Wednesday morning.

The Valero refinery in Saint-Romuald was also there. As a preventive measure, all production units were shut down at the Jean-Gaulin refinery, located on chemin des Îles.

“As expected in such a situation, the refinery’s emergency systems went into operation. This resulted in higher than usual releases at the flare. […] The refinery’s emergency coordination center was quickly mobilized and the situation is under control,” the company said in a press release.

The areas affected were Saint-Nicolas, Saint-Romuald and downtown Lévis. The interruption lasted about thirty minutes.

Hydro-Quebec spokeswoman Annie Beaudin said the outage was caused by a break in an underground cable. “It’s a contractor who hooked an underground cable during a digging operation, near Lévis,” she says.

Shortly after noon on Wednesday, most Lévis residents had their electricity restored.

Around 2 p.m., 678 customers were still without it due to three breakdowns.

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