As it’s almost the end for Delissio frozen pizzas, many brand fans have rushed to the grocery store shelves to get some…but a customer at an IGA in Montreal had a very bad surprise.
• Read also: It’s the end for the Delissio pizza
Jason Strayer went to an IGA grocery store in the Ville-Émard district of Montreal on Friday morning.
Mr. Strayer is doing his usual shopping, and decides to buy a Delissio pizza from the frozen food aisle.
Since he doesn’t own a car, he pays a $5 fee to have his groceries delivered within a little over an hour.
Contacted by TVANouvelles.ca, he claims to have quickly put the pizza in his freezer.
“The pizza stayed in the freezer overnight. […] In addition, during the delivery, it was quite ‘frette’ outside!”, he says.
Courtesy
The next day, Jason unpacks the product for the first time, and that’s when he realizes something is wrong.
“There were two layers of mold, one gray and one brown. […] For the mold to develop in this way, it takes several days in the heat, and the fact that there are several colors suggests that there have been several breaks in the cold chain…that doesn’t matter. doesn’t take much to cause serious food poisoning,” he said.
He immediately contacted the employees of the IGA on Saturday evening to advise them of the problem. Initially, he was told, “Ah OK, sorry. Please let us know.”
The man insisted on getting a better explanation from them. The employee merely informed him that his case would be processed on Monday by a store manager.
“The cold chain was seriously broken on this product. It represents a public health risk. You have to at least remove the ‘batch’ of products from the fridge, it doesn’t make sense”, hammered the customer, while asking if a manager was available to obtain more information.
However, the employee took down his contact information.
The Montrealer plans to contact the Ministry of Agriculture, Fisheries and Food of Quebec (MAPAQ) and the City of Montreal on Monday to discuss his case.
The TVANouvelles.ca team contacted the grocery store this morning to discuss the case of Jason Strayer, who bought a moldy pizza.
The employee told us about the case of another client, who would have experienced a similar situation yesterday.
He would have represented himself at the IGA to get another one in return…surprise: the second one was also moldy.
Asked about the extent of the problem, during the call, the woman went back to the frozen aisle to see if the other Delissio pizzas were rotten.
To his surprise, several other pizzas were moldy, while pizzas from other brands were free of any form of mold.
As a preventive measure, the IGA employee would have removed all Delissio brand products from the grocery store located at 6675 Monk Boulevard.
Remember that within six months, several Nestlé Canada products will no longer be available in Canada.