MVNO using au line also implements original response such as refund due to communication failure – iPhone Wired

IIJmio logo blue

using an au line,IIJmio Type A ormineoMVNO such as A plan also announced the implementation of its own measures such as refunds due to communication failures.

KDDI has announced a refund of 200 yen (excluding tax)

Due to the communication failure of the au line, KDDI hasAnnounced that a uniform 200 yen (excluding tax) “apology refund” will be paidDid.

MVNO companies that use the company’s line have also announced countermeasures such as refunds.

Different MVNO companies support

IIJmiowill deduct 200 yen (excluding tax) from the usage fee in August 2022 for SIM card users with type A voice call function.

mineoannounced to A plan users, “Our service is not covered by compensation, but we will provide our own compensation as an apology for the inconvenience caused to the target customer.” doing.

In addition, the company said that the details of mineo’s unique compensation will be announced as soon as it is decided.

Source:IIJmio, mineo
Photo:IIJmio/Twitter
(FT729)

Leave a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.