2024-03-03 00:22:44
Many people in the industry believe that the implementation of new express delivery regulations may increase the cost of express delivery, and the increased postage will be transferred to consumers. (Video screenshot/composite picture)
[The Epoch Times, March 03, 2024](Comprehensive report by Epoch Times reporter Li Jing) Recently, the Chinese Communist Party authorities have introduced new regulations that have caused a violent shock in the express logistics industry. Express logistics companies in various places have experienced warehouse explosions one after another (a large number of express items are stranded at the beginning of the shipment). departure station or transfer station).
Starting from March 1, the newly revised “Express Delivery Market Management Measures” officially implemented by the Chinese Communist Party, ushering in stricter regulations for the express delivery industry.
The new regulations make it clear that companies operating express delivery services that use smart express boxes and express delivery service stations to deliver express parcels without the user’s consent are violations and will be fined up to 30,000 yuan.
On the 2nd, the Weibo entry “The courier left his job two days after learning about the new regulations” was on the hot search list, and topics related to express delivery sparked heated discussions. Many couriers believe that the new regulations are too strict and will lead to a significant increase in workload.
Based on reports from CCTV, China News Network and cover news, regarding the new express delivery regulations, He Cheng, the person in charge of a Cainiao Post in Chengdu, admitted that he was “under a lot of pressure” because in addition to running the Cainiao Post, he also had to deliver express every day. The average number is about 400 pieces, and the working hours are almost from morning to night.
“If you call one by one to ask if the delivery will be delivered to your door, it will greatly increase the workload and cannot guarantee the timeliness of the express delivery.” He Cheng said.
Lin Jun, a courier who has been working as a courier for five years, said that before the new express delivery regulations were implemented, all express items delivered to the door without a note would be placed in the Fengchao locker. There were less than 20 items that needed to be delivered to the door, but now there are more than 300 items.
Lin Jun said that now, as long as the address is written down clearly, it will be left at the door of the house. If the unit and house number are not written down, the phone will be called. But it is difficult to deliver these items within the stipulated time because there are too many of them.
In addition, what Lin Jun is most worried about is the increase in the number of complaints and problems. The company’s fines in this regard are “very exaggerated.”
What should I do if my call is rejected? What should I do if I lose something at my door? How to deal with valuable items? The new express delivery regulations do not provide detailed provisions on these, and the express delivery company does not clearly define the specific responsibilities of the courier.
Lin Jun mentioned that judging from past experience, if something goes wrong, the final responsibility will fall on our couriers. For example, if a package is placed at the door of a resident’s house and is lost in the end, if there is no surveillance video, we will be the only one in the end. To compensate. Placing it in a courier cabinet or post station can ensure the safety of express mail to a certain extent.
Another courier, Mr. Ma, said, “If it is mandatory under the new regulations that every order must be confirmed by phone before delivery, I think this is impossible.” He explained that the company has timeliness requirements for the express packages that couriers are responsible for delivering. If something happens If there is a backlog and no delivery, a fine of 10 yuan will be imposed on each express delivery. If each order must be confirmed by phone before delivery, it will be impossible to confirm each of the more than 600 express items within the specified time. The workload will be several times greater than before.
“We currently have 40 express delivery people at our site. If we follow the new regulations, we will need at least 100 people to maintain the original efficiency.” Mr. Ma said that after the new express delivery regulations are implemented, there is currently no follow-up protection for the rights of couriers. If If all the fines incurred are borne by the courier, the courier will have no choice but to resign.
Zhang Li resigned two days after hearing the news about the implementation of new express delivery regulations. She has been delivering express delivery in this community for more than two years. “I felt like I couldn’t continue working. My income was not stable and I was often fined. After the new regulations came out, it became even more difficult for me, so I had to find another way out,” she said.
In addition, many people in the industry believe that the implementation of new express delivery regulations may increase the cost of express delivery.
It is understood that at present, China’s express delivery companies mainly include franchised express delivery represented by “three links and one delivery” such as Zhongtong and Yunda, as well as directly operated express delivery represented by SF Express, JD.com, Cainiao Express, etc.
Shortly after the Chinese Communist Party officially introduced new express delivery regulations, express delivery and logistics companies in various places experienced warehouse explosions. A large amount of express mail was backlogged, and many citizens had to look for their own mail in the pile of packages themselves.
Just before the Chinese Communist Party officially launched new express delivery regulations, on February 27, Zhongtong couriers in Xiaolan Town, Zhongshan City, Guangdong Province went on strike to boycott the upcoming new express delivery regulations.
On February 27, Zhongtong couriers in Xiaolan Town, Zhongshan, Guangdong went on strike to boycott the new rule that “delivery must come to your doorstep” that will be implemented on March 1.# Epoch Times Breaking News #express delivery #strike pic.twitter.com/TBBetHtOjh
— The Epoch Times breaking news platform (@china_epoch) February 29, 2024
Editor in charge: Sun Yun#
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