Students in ten high schools across Occitanie began logging building maintenance issues and facility proposals on a new regional reporting portal on Monday Echo des Tribunes reported.
This device must facilitate exchanges on concrete problems: upkeep of premises, maintenance of equipment or condition of buildings. It also allows high school students to submit their proposals to improve life in their establishment.
The “Direct Lycées” platform, launched by Carole Delga, provides students with an additional channel to flag practical problems ranging from broken equipment and worn-out local upkeep to general infrastructure concerns. In Montpellier, Joffre and Jean-Monnet high schools rank among the initial establishments chosen for the rollout in the Hérault department.
The current experimental phase includes eight other institutions: Bergès in Saint-Girons, Pyrène in Pamiers, Lacroix in Narbonne, Hessel and Déodat-de-Séverac in Toulouse, Roussel in Saint-Chély-d’Apcher, Dupuy in Tarbes, and Pierre-de-Coubertin in Font-Romeu. On Monday, November 23, nineteen additional schools will join the trial, bringing the total testing scope to 29 establishments spanning at least two per department ahead of the Christmas holidays.
The digital system utilizes a multi-step form requiring users to specify their town and school, verify their identity, and select relevant categories such as classrooms, common areas, boarding facilities, dining halls, restrooms, or sports equipment.
Students can add detailed descriptions alongside photo attachments and leave personal contact details to track the progression of their requests. This new tool comes to complete existing bodies, notably boards of directors and high school life councils.
The Region commits to delivering an initial response to every submitted report within 72 hours, though actual repair timelines will depend on the nature of the reported issue. Designated reference personnel within local authorities and individual schools handle the intake before routing requests to appropriate technical teams.
“Nous sommes à leur écoute,” said Carole Delga, pointing to the platform as a direct method for gathering feedback from students.
Following the conclusion of the pilot phase, regional authorities plan to roll out “Direct Lycées” across all 226 high schools in Occitanie by early 2027, extending access to the broader educational community at that time.
