Outlook failure: the door open to spam and scams

On the night of February 20-21, 2023, Outlook users were plagued by numerous spam emails and other scams, which got mixed up with their messages in their inbox. The cause: a breakdown of the spam filter.

Outlook users thus had the bad surprise, Monday, February 20, to discover dozens of e-mails about contests, parcel delivery, medical appointments, subscriptions to renew and other offers. enticing in their inbox. Indeed, Microsoft’s mail suffered a technical crash that lasted more than nine hours worldwide and prevented the redirection of spam in junk mail thanks to the spam filter. As a result, users have seen a wave of fraudulent mails land in their main inbox, mixing with legitimate mails. Enough to complicate sorting and be assailed by incessant notifications! The problem is that this failure has exposed them to many scams, phishing attempts and other scams of all kinds.

Fortunately, things returned to normal on Tuesday, February 21, as indicated by Microsoft’s services activity page, without the company giving more information on the reasons for this outage. “We have identified the source of the problem and taken steps to resolve it. We will continue to monitor to ensure the issue remains mitigated,” a spokesperson for the software giant said. However, it is possible that some spam still remains in inboxes despite the return of the spam filter.

This isn’t the first time that Microsoft’s email has had some issues. Already in January, a huge outage affected many company departments due to a network configuration issue, followed by another Outlook outage on February 7, which prevented users from sending, receiving or to search for emails because of a “recent change”.

On the night of February 20-21, 2023, Outlook users were plagued by numerous spam emails and other scams, which got mixed up with their messages in their inbox. In question: a breakdown of the antispam filter. Outlook users thus had the unpleasant surprise, Monday, February 20, to discover dozens of e-mails about contests,…

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