2023-07-27 21:52:35
The Illinois Secretary of State, Alexi Giannoulias, announced Thursday the implementation of the “Skip-the-Line” program with the purpose of improving customer service and waiting times at the offices of the Department of Motor Vehicles (DMV, for its acronym in English).
This program will go into effect on September 1.
What does the Skip-the-Line program include?
Appointment scheduling: customers will need to make appointments for in-person visits at 44 of the busiest DMVs, including all suburban and Chicago locations and some central and downstate DMVs for those seeking REAL ID, driver’s license and services identification card, and for driving tests.
Those seeking vehicle-related services, such as title and registration processing or license plate decal renewal, do not need to make an appointment and can simply walk into any of the facilities.
Upon arrival, customers will check in with DMV staff and “skip the line,” eliminating unpredictable lines and wait times. Illinois residents can visit ilsos.gov or call (844) 817-4649 to schedule an appointment.
New extended hours: all DMVs across the state will have extended hours of operation, with 16 facilities that will be open six days a week, Monday through Saturday. All DMVs will change their days and hours of operation. Before it was from Tuesday to Saturday and now it will be from Monday to Friday, from 8 am to 5:30 pm A total of 16 DMV will also be open on Saturdays, from 8 am to 12:30 pm
Appointment-only facilities include 24 Chicago and suburban DMVs and 20 central and southern Illinois DMVs that are within 10 miles of a population center of at least 25,000 residents.
Next, we share the list of these facilities along with their schedules:
InstallationAddressHours of OperationChicago North 5401 N. Elston Ave. Monday through SaturdayChicago South 9901 S. Dr. Martin Luther King Jr. DriveMonday to SaturdayChicago West 5301 W. Lexington St. Monday through FridayDiversey Express 4642 W. Diversey Ave. Monday through FridayAurora339 E. Indian Trail Monday through FridayBridgeview 7358 W. 87th St.Monday through FridayChicago Heights570 W. 209th St.Monday through FridayDeerfield405 Lake Cook RoadMonday through SaturdayDes Plaines1470 Lee St. Monday to FridayElgin595 S. StateMonday to FridayJoliet 201 S. Joyce Road Monday to FridayLake Zurich951 S. Rand RoadMonday to FridayLockport1029 – 31 East 9th St.Monday to FridayLombard837 S. Westmore B27Monday to SaturdayMelrose Park1903 N. Mannheim RoadMonday to FridayMidlothian14434 S. Pula skiMonday to SaturdayNaperville931 W. 75th St., Ste. 161Monday through SaturdayOrland Township14807 S. Ravinia Ave.Monday through Friday (closes at 4:30 pm)Plano236 Mitchell Drive Monday through FridaySchaumburg1227 E. Golf RoadMonday through SaturdaySt. Charles3851 E. Main St.Monday through FridayWaukegan617 S. Green Bay Road Monday through Friday*West Chicago
(CDL only)721 Kress RoadMonday through SaturdayWoodstock 428 S. Eastwood DriveMonday through FridayBelleville400 W. Main St.Monday through FridayBelvidere425 W. Southtowne DriveMonday through FridayBethalto20 Terminal Drive, East AltonMonday through FridayBloomington 1510 W. Market St.Monday through Saturday*Bradley 111 Village Square Shopping PlazaMonday to FridayChampaign2012 Round Barn RoadMonday to SaturdayDecatur3149 N. Woodford St.Monday to FridayDeKalb1360 Oakwood St.Monday to FridayEdwardsville1502A Troy Road Monday to FridayGalesburg1066 E. Losey St.Monday to FridayGranite City 1810 Edison Ave.Monday to Saturday*Marion1905 Rendleman St Monday through Saturday*Moline/Silvis2001 Fifth St., Ste. Central 3720 E. State St. Monday through Saturday*Springfield Wabash 1650 Wabash Ave. Monday through SaturdayTilton#5 Southgate Drive Monday through FridayInformation from the Illinois Secretary of State.
*These facilities offer commercial driver’s license (CDL) services
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