Square Enix has issued a warning regarding the incorrect description of the package version disc of "FFVII REBIRTH".Future measures are under consideration

2024-02-28 12:26:17
Regarding “FINAL FANTASY VII REBIRTH” which will be released on February 29, 2024, the package version will be released on February 29, 2024.Wrong description on game discSquare Enix announced today (February 28th) a warning that
According to it, the game disc is a 2-disc set.「Play Disc」「Data Disc」It is said that the labeling is reversed. Therefore, the installation work that should normally be done in the order of “Data Disc” → “Play Disc” is「Play Disc」→「Data Disc」It is said that the order is reversed. It also asks you to insert a “Data Disc” when playing the game.
It is said that the error occurred due to a flaw in the manufacturing process at Sony Interactive Entertainment, and the company is currently considering what to do next. Please check the release statement below for details.

『FINAL FANTASY VII REBIRTH』
Regarding incorrect descriptions on the disc surface

Square Enix Co., Ltd. (Headquarters: Shinjuku-ku, Tokyo, President and CEO: Takashi Kiryu, hereinafter Square Enix) has announced that the packaging for “FINAL FANTASY VII REBIRTH” released on February 29th (Thursday). We would like to inform you about a typographical error on the version disc.

Due to a defect in the manufacturing process at Sony Interactive Entertainment Inc., an error has occurred in the label printed on the surface of the disc and the content recorded on the disc for the “FINAL FANTASY VII REBIRTH” packaged disc (set of 2). We have confirmed that.
By taking the steps listed below, you will be able to play the game without any problems.
For more information, please refer to the announcement from Sony Interactive Entertainment Inc. below.
https://www.playstation.com/support/important-notice/

[Events that are occurring]
1st disc: Label side “Play Disc” Disc contents “Data Disc”
2nd disc: Label side “Data Disc” Disc contents “Play Disc”

[Request to customers]
You can start playing “FINAL FANTASY VII REBIRTH” by inserting it into your PlayStation 5 in the following order. We apologize for any inconvenience this may cause, but please refer to the information below before you start playing.

Insert the black disc with “Play Disc” written on the label side and install the data.

Follow the on-screen instructions and once the installation is complete, insert the white disc that says “Data Disc” on the label and you will be able to play.

*From now on, when you play the game, you can play by inserting the white disc with “Data Disc” written on the label in step 2.

Please note that Sony Interactive Entertainment Inc. is currently considering how to respond to the product due to this incident and has not yet determined.
For inquiries regarding the contents of this guide, please contact Sony Interactive Entertainment Inc. Support Center.

PlayStation Customer Support
https://www.playstation.com/support/contact-us/

For inquiries regarding “FINAL FANTASY VII REBIRTH” products, please contact us below.

Square Enix Support Center (https://sqex.to/Ng5EE）