2023-06-14 18:32:30
The Massachusetts Registry of Motor Vehicles (RMV) is already counting down to implement the Labor and Family Mobility Law effective July 1, which allows eligible Massachusetts residents to apply for a standard driver’s license, regardless of immigration status.
Given the proximity of the process, the RMV announced that it has prepared with an increase in personnel, an extension of hours and the expansion of translated materials for those who request the license, according to a press release issued by the agency.
“The Labor and Family Mobility Act is a benefit for public safety, for our economy, and for our immigrant residents who should be able to drive to work, school, or the grocery store without fear. We are grateful to the advocates, legislators, and public safety leaders who have worked hard to get us to this point,” said Governor Maura Healey. “We are excited to begin implementing this new law, and the RMV has been working diligently to ensure a smooth process for all eligible applicants.”
“The Registry of Motor Vehicles is ready to welcome all residents, regardless of immigration status, as they seek a driver’s license so they can legally drive to work, school, the doctor’s office, and to see family and friends. . We are pleased to open our doors to all eligible applicants and will have driving test materials in multiple languages, translation services available, and additional staff to make a resident’s first experience with the Registry a successful one,” said Transportation Secretary and Director Executive Gina Fiandaca.
Over the past few months, the RMV has identified and created informational resources specifically to help guide new drivers as they begin the process of obtaining a standard license card.
Here are some informational resources that can help you:
- An informative website that includes helpful information about the new law, details identification requirements, and outlines the steps eligible individuals must take to obtain a standard Class D or Class M driver’s license, including successfully passing an identification test. the vision and schedule separate appointments for the learner’s permit and road test. Access the page here.
- A special information hotline, 857-368-WFMA (9362), to listen to messages in six languages, including English, Spanish, Portuguese, Mandarin, Haitian Creole and Vietnamese. Additional languages will be added soon.
- Frequent questions and a public steering wheel about the RMV for customers as they prepare their applications.
The RMV said it is also working on additional ways to support residents and will soon offer the following:
- Material available in 15 languages, permits will be available in 35 languages, and interpreters (by phone and in person) will be available in more than 100 languages.
- Expand call center staffing by 50 percent and add a dedicated, temporary, vendor-operated law inquiry line with live customer service representatives.
- Expand staffing at customer service centers by 50 percent and expand hours of operation at many locations to include Saturdays and some evening hours. More than doubling the number of practical test examiners, adding temporary practical test sites and expanding hours for practical test operations at many locations.
To be ready for the application process, there are a number of steps you need to follow. The RMV also reminded eligible residents of the following:
- Appointments are required. You will need to make two separate appointments online to take the learner’s permit exam and take a practical test. Walk-ins will not be available. Starting July 1, you can make your appointment online. Appointments will fill quickly at popular RMV locations (Haymarket, Watertown, Quincy), so consider expanding your location preferences to find more availability.
- Prepare your documents before your appointment. Be sure to gather proof of identity; proof of date of birth; and documents proving Massachusetts residency. If any document is not in English, the RMV will require that the document be accompanied by a certified English translation.
- Standard rates apply. Costs are $30 for the learner’s permit exam fee, $35 for the practical test fee, and $50 for the Class D driver’s license fee. The RMV encourages applicants to pay online in advance.
- If possible, bring an interpreter. Customer service centers will have translation services available over the phone for your appointment. If you need an interpreter for your driving test and you have a friend, loved one or other person who can accompany you to translate, the RMV encourages you to bring one. Otherwise, you can request an interpreter from the RMV when you schedule a road test.
- Beware of scammers. Be warned about fraudulent websites and scams. The RMV is the only organization authorized to issue a driver’s license and collect fees. Customers who need credentials should never pay someone for an RMV appointment. There are no special brokers authorized to help you get an appointment or a license, it was said. Make sure to pay the fees only on the RMV’s website or in person at one of their locations.
For more information, visit Mass.gov/WFMA or call (857) 368-WFMA (9326).
Many undocumented immigrants waiting for their driver’s licenses could be easy prey for these types of scammers.
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