2024-01-24 14:38:42
A female customer in Xi’an went to a hot pot restaurant and was accidentally pricked by chopsticks. She spent 17,000 yuan on medical treatment. (Picture/reproduced from Weibo)
Many people have had the experience of being pricked by chopsticks, and it’s usually not a big problem. However, a hot pot restaurant in Xi’an, Shaanxi Province, China, accused a female customer of eating in the restaurant in December last year and accidentally pricked her finger with chopsticks. The store dealt with it in a responsible manner, but unexpectedly sent the woman to the hospital for treatment, but she was injured. The medical fee of 17,000 (RMB, the same below), which is about NT$75,000, triggered a topic of discussion.
The store broke the news that the female customer used wet paper towels to wipe her chopsticks while eating, and she may have chopped too hard, causing a small wound on her finger. She was immediately taken to the hospital for treatment. At that time, the hospital provided two treatment methods. If it was pulled out directly, the problem might not be serious, but bacteria would exist and cause infection. The second option was surgery, which cost about 10,000.
The store did not want to leave any hidden dangers to the customer, so he chose to undergo surgery, which cost 10,000 yuan, and the examination fee had already cost 2,000 yuan. A few days later, the female customer contacted her again and informed her that the wound was healed, but the hospital still had to pay 5,000 yuan.
The hot pot restaurant felt quite helpless. (Picture/reproduced from Weibo)
The store owner was very puzzled by this, “How could such a small wound cost so much money?” After asking for the cost details, he found that the total was indeed 17,000 yuan, including more than 1,700 yuan for western medicine, 30 yuan for examination, 1,000 yuan for treatment, and 5,680 yuan for surgery. , materials cost more than 5,900 yuan, beds cost 160 yuan, etc. Among them, one operation involves drawing out part of the blood from the patient’s wound and then reinfusing it, which costs more than 5,000 yuan.
The store owner was helpless. He originally handled the matter with a responsible attitude towards the customer, but he guessed that if the other party had accidentally punctured the wound, he might not have done the surgery or spent so much money. After the video was exposed, it sparked heated discussions among netizens, questioning the hospital’s “big treatment of minor illnesses”.
In response to concerns, hospital staff responded to the “Xiaoxiang Morning News” that the hospital treats patients with an attitude of “serving all patients.” Since the patient herself did not raise any objections, the relevant information cannot be made public. “If she raises questions, we will We will definitely investigate and give a reply soon.”
The staff admitted that as a medical unit, they did not know the relationship between patients and hot pot restaurants. The hospital is only responsible for treating illnesses and saving lives, and is only responsible for patients. As for netizens’ questions, the hospital will report them to the competent authorities to see if they can respond publicly.
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