Some Office users encounter a license error where they see a message “There’s a problem with your Office license“. This error can be frustrating if you need to get work done as quickly as possible. In this article, we are going to suggest ways to remove the message.
Why am I getting the Office license error?
A very obvious answer to this question is a wrong product key. It may be an invalid key or a counterfeit key. However, there are other things such as corrupt Office installation, wrong version of Office, etc. which can cause this error. Therefore, in this article we will talk about all the possible reasons and how you can fix them.
A report: Microsoft Office cannot verify the license for this product
There’s a problem with your Office license
If you still see There’s a problem with your Office license message, here’s what you can do to fix the error.
- Make sure you are using the correct Office product license key.
- repair office
- Install Office updates
- Convert Office installation
Let’s talk about it in detail.
1]Make sure you are using the correct Office product license key
The first thing to do is to make sure that you are using the correct Office product license key. Is this the correct code for the Office version you have installed? So check the version and key details. Is it for individual or volume activation? Check everything!
If you think you are using an ungenuine product license key, you may need to purchase a new one. It is better to buy the Office license from the Microsoft Store.
Read: What do the different types of Microsoft product keys mean?
2]Repair office
The first thing you need to do to fix the error is to repair Office. To do this, follow the steps given.
- Open Settings and go to Applications.
- To look for Bureau.
- Select it and click Modifier.
- Now select Quick repair then click Repair.
Wait for the process to complete and check if the issue still occurs.
If the problem persists, repeat the same steps, but select Online Repair this time.
Read: How to check Microsoft Office license type and activation status?
3]Install Office Updates
According to many users, installing Office updates can fix the problem. Therefore, we are going to use the command prompt to update your desktop.
So get started Command Prompt as administrator and run the following commands one by one.
cd "Program FilesCommon Filesmicrosoft sharedClickToRun"
OfficeC2RClient.exe /changesetting Channel=Current
OfficeC2RClient.exe /update user
Wait for the process to complete (you will see the message “Updates are installed“) and check if the issue still occurs.
Hope this solves the problem for you.
Read: Consequences and risks of using pirated and counterfeit software.
4]Convert Office installation
This is for a very specific niche. If you installed Office Professional Plus on a system that already had Microsoft 365, you will see the error message. However, converting the Office installation to Microsoft 365 may resolve the issue.
So, first of all, close all office applications and go to compte.microsoft.com in order to know your product key. Log in with your credentials and click Show product key button. Now copy the product key and paste it somewhere because we are going to use it next.
Launch the command prompt as an administrator and run the following commands.
cscript "C:Program FilesMicrosoft OfficeOffice16OSPP.VBS" /dstatus
Now you can see the last 5 digits of an installed product key. So copy that.
cscript "C:Program FilesMicrosoft OfficeOffice16OSPP.VBS" /unpkey:<5-digits of product key>
Replace with the last 5 digits of the installed product key (the one we copied from the command prompt).
cscript "C:Program FilesMicrosoft OfficeOffice16OSPP.VBS" /inpkey:
Replace
Finally, restart your computer and check if the problem still occurs.
I hope you will be able to solve the problem with the given solutions.
POINTE: This article provides other ways to troubleshoot Office activation issues and errors.
How do I stop automatic updates in Office?
To stop automatic updates in Office, you can follow the steps below.
- Open Settings from the Start menu.
- Go to Updates and Security.
- Click on Advanced options.
- Now use the toggle to disable Get updates for other Microsoft products when you update Windows.
This way, Office won’t update automatically, but you can still update Office manually.
Read more: What happens if Microsoft Office is not activated or unlicensed?
