Awhen war rages at the gates of the European Union, when the violation of Ukraine’s borders and threats from Vladimir Putin brutally project Europe into a world that we thought was reserved for history books, everything the rest seems ridiculous. The campaign for the French presidential election, decisive for the future of the country, is running on empty. Purchasing power, climate, health, employment, inequalities, immigration… However, the democratic debates must continue which, now dominated by the fear of an armed conflict, continue to agitate French society, especially since most of them resonate directly with events in Ukraine.
An absolute necessity in a world that we want to be at peace, the decarbonization of the economy presupposes an open debate on pragmatic proposals rather than theological quarrels between ecologists. The CEO of the SNCF, Jean-Pierre Farandou, makes one: double in ten years the share of passengers and goods transported in France by train. This is currently peaking at around 10%.
To achieve its goal, Mr Farandou insists on the investments to be made for the reinforcement of infrastructures and appeals to the State. In fact, without the advent of reliable, punctual and comfortable rail transport, with a tighter territorial network, the discourse on the “return of the train” risks remaining a dead letter. But the boss of the SNCF is less forthcoming about the investment to be made by the national railway company for us “prefer the train”, as committed its slogan of the 1990s. An objective in view of which the progress margin of the SNCF is considerable.
However, it turns out that the objective of winning the hearts and wallets of twice as many travelers is announced at the very moment when the new SNCF Connect application, the company’s crucial link with train users, is experiencing a virtual industrial crash.
Presented as “the application that simplifies all your journeys”, like a “digital one-stop shop” putting an end to the jungle of SNCF online services, the new technological jewel is tearing the hair out of many users. Previously purchased tickets cannot be found, QR code provided not opening the gates, difficulty in canceling a ticket and, above all, repeated appearance of the mention: “An unknown type error has occurred. Please renew your request later. »
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