On the afternoon of February 2, the General Department of Customs informed about the incident that customs officers pressured and asked guests to get off the plane to delete posts on social networks that occurred at Noi Bai International Airport (Hanoi) on February 2. last January 28.
The General Department of Customs said that right after receiving the feedback, in the spirit of not covering up and strictly handling violations (if any), the General Department of Customs proactively and urgently assigned the Department of Inspection to inspect The Department of Organization and Personnel shall coordinate in setting up a team to inspect, examine, verify and clarify the above case to strictly handle it according to regulations, ensuring discipline and discipline of officials and civil servants in the sector. Custom.
The General Department of Customs will notify newspapers and radio stations as soon as the results of inspection and verification of the case are available.
Previously, the above incident happened between Deputy Captain of the Export Luggage Procedure Team Nguyen Phuc Hai and a female passenger leaving for Japan at the check-in place of two airlines (VietJet and Bamboo). for priority passengers and the telescopic area (bridge to the aircraft). Passengers think that the customs officer has a way unethical behavior when communicating.
[An ninh hàng không Nội Bài trao trả 130 triệu đồng cho khách bỏ quên]
As soon as the incident happened, the Director of the Noi Bai International Airport Customs Branch directly phoned the Captain of the Export Luggage Procedures Team and the official Nguyen Phuc Hai, requesting a report. the entire content of the incident to understand the nature, request timely handling, if the civil servant has made a mistake in the performance of his/her official duties, affecting the customs procedures and the duty of the employee. units for exiting passengers.
Head of Sub-Department Custom Noi Bai international airport border gate Do Manh Hung said that over the past time, the Branch has always thoroughly understood that officials, civil servants and employees in the whole unit must strictly and fully comply with the provisions of the law and the industry. customs on rituals, manners, cultural behaviorstrengthen discipline and discipline in the performance of official duties.
For information related to the words and actions of a civil servant, the Noi Bai International Airport Customs Branch confirmed the incident about behavior in communication between the unit’s civil servants and exiting passengers. Going to Japan on the night of January 28 was the work of two individuals that happened outside the customs inspection and supervision area and was not related to the Sub-Department’s process of carrying out customs procedures for passenger exit.
Thuy Duong (VNA/Vietnam+)