Zetrix AI Faces Legal Action and Financial Crisis Over RM314 Million Unpaid Revenue

Malaysia’s government is locked in a high-stakes legal confrontation with Zetrix AI, the private concessionaire that collected more than RM314 million in road tax revenue for the Road Transport Department but failed to hand it over.

Here is why that matters. The dispute is not a routine corporate default. It strikes at the heart of a decades-old Malaysian model in which private firms collect fees for essential public services, a system described as blurring the boundaries between public service, private profit and political power.

The RM314 million arrears and a cheque that bounced

The immediate trigger is a mountain of unremitted cash. The government has acknowledged that Zetrix, which operates collection services for road tax and licence renewals, owes the Road Transport Department over RM314 million in unpaid collections covering May 19 to September 30. AsiaOne reports that Transport Minister Anthony Loke told Parliament that JPJ issued 35 reminder notices and held four engagement sessions between May 19 and October 4 before moving to legal action.

But there is a catch. AsiaOne reports that Zetrix submitted a post-dated RHB Bank Berhad cheque dated September 30, 2026, valued at RM231 million, intended to cover arrears up to August 17. The cheque could not be honoured. JPJ formally terminated Zetrix as a revenue collection agent effective October 5 and lodged a police report on October 7 over the unremitted government revenue.

Loke drew a hard line in parliament. “Any delay in remitting the funds is categorised as a serious breach of contract terms,” he said, adding that full settlement of all outstanding balances, including late-payment penalties, is an absolute prerequisite before any approval for extension or further operational consideration.

Zetrix AI, Malaysia's "Iman" AI Aspirations, and RM314 Million Unpaid

A RM2 billion sukuk crisis and a RM353 million tax bill

According to CNA, Zetrix is confronting significant difficulties within its RM2 billion sukuk programme following a shareholder-related covenant violation that set off a dissolution event. The company has said immediate repayment of the full outstanding amount is not required and that it is continuing discussions with sukukholders and the trustee.

Meanwhile, the taxman has come calling. The Star reported that on October 28, Zetrix’s wholly owned subsidiary My EG Sdn Bhd received an additional income tax assessment from the Inland Revenue Board totalling RM353.13 million, comprising RM333.10 million in transfer pricing adjustments and RM20.02 million in deemed interest for the years of assessment 2021, 2022 and 2023, including penalties. The same letter notified MyEG that the Malaysian government had filed a civil suit against the company for this matter. MyEG has filed an appeal before the Special Commissioners of Income Tax while seeking an amicable resolution.

Financial Exposure Amount Claimant Current Status
Unremitted JPJ collections (May 19–Sep 30) RM314 million Road Transport Department Civil suit filed; police report lodged Oct 7
Additional income tax assessment (2021–2023) RM353.13 million Inland Revenue Board Appeal filed; separate civil suit by government
Sukuk programme under covenant breach RM2 billion Sukukholders and trustee Dissolution event triggered; talks ongoing
Post-dated cheque that could not be honoured RM231 million RHB Bank Berhad (issuer: Zetrix) Bounced; dated Sep 30, 2026

From Mahathir’s privatization era to Anwar’s reckoning

CNA frames the collapse within a longer historical arc. The outlet notes that Zetrix was not created through the sale of a state-owned enterprise, nor can its current difficulties be blamed on a single government policy. Instead, its business model represents a familiar Malaysian arrangement: a private concessionaire collecting transaction-based revenue from services citizens once obtained directly from the state.

At its best, privatization mobilized private capital and introduced managerial discipline. At its worst, CNA argues, it became a patronage-driven model that blended business and politics, leaving the state exposed when the model failed.

Zetrix AI Faces Legal Action and Financial Crisis Over RM314 Million Unpaid Revenue
Photo: The Star

In CNA’s commentary, the financial troubles at Zetrix call into question how long-lasting the economic model is that has for years mixed together public service, private profit and political power.

Direct Treasury transfers and the end of third-party agents

AsiaOne reported that Loke informed Parliament the Transport Ministry and JPJ are strengthening internal controls, such as enhancing the MySIKAP portal and MyJPJ super app to lessen dependence on third-party collection agents. Even more importantly, the ministry is examining a proposed system alongside the Ministry of Finance and the Accountant-General’s Department to channel all revenue straight into Treasury accounts, bypassing third-party intermediaries entirely.

For international observers, the episode carries weight beyond Malaysia’s borders.

Zetrix has maintained that all scheduled payments under its sukuk programme have been made and that immediate repayment of the full JPJ amount is not required.

Rafizi Bongkar Isu Zetrix: Tunggakan RM314 Juta dan Kerugian EPF Jadi Persoalan

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Alexandra Hartman Editor-in-Chief

Editor-in-Chief Prize-winning journalist with over 20 years of international news experience. Alexandra leads the editorial team, ensuring every story meets the highest standards of accuracy and journalistic integrity.

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