In response to the enquiry, Hongkong Post stated that Hongkong Post received the applicant’s application for using a PO Box in early July and completed the application process in mid-July. The postal investigation found that due to some negligence, the relevant handlers forgot to tear off the seal on the entry port on the back of the mailbox after completing the procedure, so that the mailbox service did not take effect in a timely manner. The mailbox was not officially operational until the applicant lodged an enquiry on the incident on August 2. During this period, any correspondence addressed to this mailbox with the sender’s address will be returned to the sender.
Hongkong Post continued to point out that because the incident was caused by the mistakes of postal personnel, the service period of the applicant’s rental of PO Boxes has been appropriately extended. Hongkong Post has also followed up seriously on the negligence of the personnel involved, reviewed the operation process, and strengthened monitoring to avoid similar problems. things happen.
Yang Zijun replied to this newspaper that the explanation is reasonable in terms of circumstances, but the actual damage caused is great, which is regrettable. It wasted the time and energy of the person who sent the letter to him, and also caused many people to worry that they would have no way of knowing how many letters were lost. He said that there are only 12 days left before the court date, and there are more important matters to be dealt with, and there will be no complaints and investigations.