In recent days, users expressed their discomfort at the charge of S/ 2 commission when withdrawing their money from BBVA ATMs.
In this regard, it is important to mention that this new commission rate in the savings accounts of the financial institution began to be applied from November 30.
According to information from the same bank, the charge began to occur from the fifth withdrawal, since it is a fee for “excess operations”, which can range between S / 2 and S / 4.
“It is a commission for the use of channels and specifically the commission only for withdrawals or transfers made at bank Automatic Teller Machines (ATMs). It should be noted that the collection of this commission is generated in case the number of free operations is exceeded, depending on the type of account.BBVA indicated to Gestión.pe.
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“In the specific case of salary and independence accounts, our clients can carry out up to four operations a month at our ATMs at no cost. As of the fifth operation, the commission charge amounting to two soles is only applied due to the operating expenses that the service entails ”, adds.
However, the financial entity specifies that users have the digital option to make withdrawals at ATMs and express agents at no cost and in an unlimited way, using the withdrawal method without a card, which they can manage through the app. mobile or internet banking.
It is worth mentioning that said interests are applied to the independence, winning, salary and current accounts.
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BBVA alleges that said change was notified to its customers in advance and that it is within the legal framework.
“It is important to specify that the new conditions are in accordance with the current regulatory framework (Regulation of commissions and expenses – Res. SBS 03748-2021 and Regulation of Market Conduct Management – Res. SBS 3274-2017), and were informed in a timely manner respecting the 45 days in advance as provided by the indicated regulations”, ends.