2023-11-19 07:00:00
A search, carried out in the Paris region, led to the arrest of around twenty people. They succeeded in burglarizing the deposit lockers of the giant Amazon. Cybersecurity experts do not know, for the moment, how They succeeded.
This is a type of delivery that has become commonplace: Amazon lockers, which are spreading across France. They allow you to collect your package independently, and to avoid delivery times. They are also one of the new targets of scammers.
A search in the Paris region, in Val-d’Oise, led to the arrest of around twenty people, suspected of having burglarized these lockers. Three of them, suspected of being the masterminds, and their accomplices, managed to thwart the security measures of the e-commerce giant. And managed to leave investigators perplexed.
Beat the system
Generally, to collect a package from an Amazon locker, all you have to do is enter the code you received. The locker door opens, and you can take your package. The gang of criminals managed to free themselves from this principle.
The accomplices placed the order, delivered to a locker. Another then opened the locker by circumventing the normal procedure, so that the opening would not be detected by the automatic system. The thief then collected the package, leaving the empty box in the locker, to request a refund and resell the goods. But the number of abnormal deliveries made it possible to raise the alarm. During the searches, the police found numerous computer and luxury products and large sums of money. For total damage estimated at 470,000 euros for Amazon.
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However, investigators do not know how the criminals proceeded. “Can a delivery person, a maintenance staff be linked? These are not bank safes, so we can imagine a trick that would allow them to be opened without arousing Amazon’s suspicions”, presumes at the microphone of 8 p.m. on TF1 Renaud Feil, computer security expert.
Contacted by TF1, the American giant refuses to comment on the investigation, but praises its deposit system. “It is the consumer who travels the last few kilometers, and not the company which will deliver the package directly to mailboxes,” explains Sandrine Heitz-Spahn, trade expert. Currently, some 4,000 Amazon deposit lockers are installed throughout France.
EN | Report: Esther Lefebvre, Guillaume Vuitton and Vincent Brossard
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