The new delivery platform, DiDi Food, is now available in some places in Chile. The company invested 1 million dollars for its first stage in the country and more than 70% of the restaurants registered on the platform are small and medium businesses.
Joining the gastronomic side, like Uber Eats, the new DiDi Food platform began its operations in the city of Valparaíso. In addition, he announced that it will soon expand to Santiago.
The platform, which connects restaurants, delivery partners and users, began its operations in the V region. Thus marking its debut in Chile after having positive results in countries such as Mexico, Brazil, Colombia and Costa Rica.
Within the framework of its launch, it was announced that it will have special promotions for users, who will be able to obtain up to 50% discount on their first order. Additionally, the app will have special promotions every day and throughout the year, just like its competitions: Orders Now, Uber Eats and Rappi.
Daniel Serra, manager of New Markets at DiDi Food, pointed out that: “We want to be a convenient platform for people’s pockets (…) To meet this objective, we have proposed to invest 1 million dollars in this first stage. The ones that will go into user-oriented promotions and discounts during our first few months of operation.”
It is important to mention that, unlike the other platforms that were already operating in Chile, DiDi Food does not charge service fees to users. And for now the shipping fee starts at $450 on orders over $3,000.
Specifically, DiDi Food is specifically available in the sectors of Valparaíso, Playa Ancha, Viña del Mar, Reñaca, Concón, Quilpué, Villa Alemana, Peñablanca and El Belloto.
Likewise, he already announced that his next destination will be Santiago. Registration for restaurants and delivery partners who want to be part of the platform in the capital is now open.
Additionally, they will have personalized assistance through a call center that will work 24/7 to answer their questions and optimize their connection times to the platform, and they will have insurance in case of an accident during the journey to pick up and deliver an order.