IEG: women in leadership positions are a minority in CSCs

In the month in which International Women’s Day is celebrated (March 8), data shows that, in addition to gaining space in the market, Brazilian women still have a long way to go to gain leadership opportunities. According to a survey carried out by the IEG (Institute of Management Engineering), more than half of the employees of the CSCs (Shared Services Centers) are female. Despite this, only 34% of leadership positions are held by women.

In the SSC area, according to a survey by MIA (2023) -, IEG’s data platform, with various statistics, focused on the model in Brazil -, 1 in 5 centers have more than half of the leaders as women. On average, women occupy only 34% of the leadership positions at the Centers, which is in line with the Brazilian scenario as a whole pointed out by Grant Thornton.

At the same time, a survey carried out by Grant Thornton, in 2022, revealed that the female presence in leadership positions in Brazil varied from 39% to 38%. Although the reduction is subtle, there was an upward trend in recent years.

Another recent survey carried out by Catho, with 10 thousand professionals, pointed out that women in leadership positions receive 23% less than men in the same position. The wage disparity is also repeated in coordinator positions, and only in the assistant position did women earn more (2%).

The trend is not just Brazilian: according to a report by the WEF (World Economic Forum), it will still take another 267.6 years for the economic gender gap to be overcome in the world.

For Tais Nascimento, a partner at IEG, it is important for companies to prioritize the topic of Diversity in the strategic agenda of leadership and for teams to be included in the process of acculturation in this regard.

“We noticed that the market is increasingly valuing the formation of different teams, and it couldn’t be different in the CSCs. Some of them already have targets for increasing the number of women in leadership positions, in addition to specific targets for blacks”, he points out. “However, there are still few training initiatives for employees and they are essential to ensure a true inclusion process”, he adds.

For Taís, the month of International Women’s Day is an important date to celebrate achievements and reaffirm the fight for women’s rights. “This is the moment to reflect on the inequalities and challenges that still exist and on how we can contribute to a more just and egalitarian society”.

Despite a series of achievements so far, there is still a way to go to increase the representation of women in company leadership, observes Nascimento. Therefore, it is important to talk about gender equality and diversity in companies. “As we have seen, although there is a greater female participation in Brazilian SSCs, women are still a minority in leadership positions. The good news is that companies are already aware of this and are looking for ways to reverse this scenario”, says Taís.

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