Intel 13th and 14th Generation Processors Game Stability Issues: 10 Players Daily Returns in South Korea

2024-04-09 06:17:05

Intel’s 13th and 14th generation processors have been launched for a long time, especially the 13th generation, which has been at least for more than a year. It is really surprising that there are stability problems this time, and foreign media have stated that they Also a victim. According to Korean media reports, there have been more and more reports on the Internet recently from players using second-generation Intel processors, encountering game stability problems, especially in South Korea. It is reported that at least 10 players return products every day, causing Some manufacturers and merchants suffered losses.

Intel’s 13th and 14th generation CPUs have game stability issues, and it is said that 10 players in South Korea return them every day

According to a report by Korean media ZDNET Korea, Intel’s 13th and 14th generation processors may crash or crash when running certain games. Intel recently became aware of the issue and launched an investigation.

Users in major gaming communities said that this problem first occurred in the demo version of “Tekken 8” recently launched on Steam. There is no problem in installing and running, but when running the game, a message will pop up saying “Insufficient image memory”, and then it will pop up:

Image source: ZDNET

There are also related discussions in the computer game communities in the United States and Europe, and some Korean YouTube users even share related test videos.

For this reason, hardware external media Wccftech The editor also jumped out and said that he was also a victim, and mentioned that Intel processor stability problems have been reported since 2022. There are player reactions in game forums and Steam, but they are only sporadic cases, so they have not received too much attention. Great attention. With the introduction of the 14th generation, issues have become more frequent with higher-end models.

When the 4090 was first released, I built a new gaming PC and upgraded the processor from 12900K to 13900K. Except for the high temperature during operation, there was no problem. Although the temperature reached 95C with the high-end AIO radiator, it was still running at TjMax. within limits. A few months later, I started having the same problem.

Although it is not yet known what the exact cause is, some people have tested that games that usually use UE4 / UE5 engines will have stability issues.

When seeing insufficient “display memory”, the first thought should be that it is the graphics card. In fact, this is not the case. Wccftech recommends that if players are using Intel i9-13900K or 14900K, the only way to avoid it is to adjust the settings on the motherboard. power limit and reduce the frequency/voltage of the chip for maximum stability.

In addition to “Tekken 8”, “Final Battle”, “Battlefield 2042”, “Remnant 2”, “Lord of the Fallen”, “Hogwarts Legacy”, “Horizon”, “Strike 2” and “P’s Lie” 》 etc. all have stability issues, most of which are based on the UE engine.

ZDNET Korea also mentioned that an unnamed company official said: “Recently, the number of consumers who come to the customer center to request replacement of 13th and 14th generation processors has increased to more than ten per day. Even if they prove There is nothing wrong with the processors that consumers bring, but most people still ask for replacement.”

At present, stability problems seem to be concentrated in the high-end model Core i9. Therefore, it is recommended that those who plan to buy a new processor, if it is for playing games, Core i7 or Core i5 will be safer.

Source: ZDNET


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