Kiramune Official Site | NEWS

Kiramune Fan Meeting in KUMAMOTO “Kiramune Star Club” tickets accepted!

Ticket acceptance for Kiramune Fan Meeting in KUMAMOTO has been decided!
Please see below for details.

[Performance title]
Kiramune Fan Meeting in KUMAMOTO

[Date/Venue]
November 13, 2022 (Sun) Kumamoto Castle Hall Main Hall
[昼の部] 12:00 opening / 13:00 opening
[夜の部] Opening at 16:00 / Opening at 17:00

[Appearance]
Hiroshi Kamiya/Daisuke Namikawa/Hiroyuki Yoshino/Takuya Eguchi

[Ticket price]
All seats reserved 5,800 yen (tax included)
* Visitor benefit: IC card sticker (design differs between day and night performances)
* Preschoolers are not allowed to enter

[Number limit]
Up to 2 tickets per performance per person (multiple performances can be applied for)
*When applying for two tickets, both the applicant and the accompanying person must be members of the “Kiramune Star Club”.
* Applications for this performance can only be made with electronic tickets.

*This performance is an exclusive event for “Kiramune Star Club” members. Non-members are not allowed to enter.
*We will check the identity of all visitors when entering the venue on the day. Please be sure to bring your ID when visiting.
▼Regarding a valid ID:https://kiramune.jp/rule/event.html
*If your membership has expired on the day of the event, you will not be able to enter, so please do not forget to complete the renewal procedure.
Membership expiry date can be found on the member page[マイページ]You can check from

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Reception period: September 4, 2022 (Sunday) 20:00 to September 20 (Tuesday) 23:59
■ Click here for ticket advance reception:https://r-t.jp/kiramunefm_kumamoto

(important!)
This reception can only be applied for those who have been “examined OK” in the photo registration.
Please be sure to check the following before applying.

Face photo registration deadline: September 20, 2022 (Tuesday) 12:00

* Face photo registration is required before applying. Please note that those who have not registered their face photo, those whose registered face photo is under review, or those whose face photo has not been registered due to “review NG” will not be eligible for application.
*The secretariat will review the photo of your face. As a result of the examination, if you do not meet the regulations for facial photo registration and the examination is “NG”, please note that you will need to register again.
*If registration is not completed by the above deadline, the review of the face photo will not be in time for the acceptance period. In addition, if the face photo registered just before the deadline is “examined NG”, the ticket application will not be eligible. You can register your face photo before accepting ticket applications, so please register as soon as possible.

* To register your face photo and check the review status, please follow the procedure from “Account Information > Photo Registration” in the menu of the “Kiramune Star Club” site.
*The secretariat and Tapers will not take any responsibility if the face photo is “unacceptable” and the application for this reception is not eligible. Please make sure to carefully check the regulations for face photos before registering.
*If you are considering registering as a member for this reception, please register your personal information from the “New member registration” on the “Kiramune Star Club” site and create an account. Next, please follow the procedure for joining the fan club (= billing completion) from “Fan Club Service > Subscription/Continuation of Service” in the menu.
*When entering a concert or event, we may ask you to verify your identity with your registered photo (examination OK). Please be sure to register a face photo of the member himself/herself.

[Regarding companion registration]

If you apply for 2 tickets, you will need to complete the[Companion Registration]procedure at the time of application.
* Please enter the same notation as the member registration. If the notation is different, it will not be eligible for application.
*Name registration will be displayed on the TOP after logging in to the member page. Please be sure to check before applying for companions.

▼ Click here for companion registration details:
*Tickets will include the names of the applicant and accompanying persons registered at the time of application. (You cannot change your name after the reception period ends.) Please be sure to apply with the name of the visitor.
*Register the phone number of the applicant and accompanying person at the time of application. Tickets cannot be received on terminals other than the phone number registered at the time of application, so please be careful not to make a mistake.
*If you apply for two tickets, be sure to distribute the electronic tickets to your companions in advance. If the tickets are not distributed, companions will not be able to enter.
*Companions must also register as Rakuten Ticket members and have smartphones that can install the Rakuten Ticket app (free). (Applicants also need the same operating model and recommended environment.)

[How to use Rakuten Ticket App]
* Due to the infection status of the new coronavirus, the performance will be held in accordance with the guidelines and guidelines of the government, administration, and facilities, so tickets will only be issued through the Rakuten Ticket App (electronic tickets). Please be sure to apply and purchase in person.

▼ Click here for the Rakuten Ticket App Usage Guide:
https://ticket.rakuten.co.jp/features/eventgate/index.html/

*Be sure to install the Rakuten Ticket app on your smartphone by the day before the performance.

Please note that those who do not have a smartphone that can download the Rakuten Ticket app will not be able to enter.
If you receive the ticket or install the app on the day, it may take time to enter, or you may not be able to receive it or enter the venue.
Please be sure to prepare the electronic ticket[Rakuten Ticket App]by the day before the performance and arrive with plenty of time to spare.

[How to receive tickets]
https://ticket.rakuten.co.jp/features/eventgate/receipt.html/ 

* Ticket receipt (display) will be automatically sent to the app after the ticketing start date.
*To receive the ticket, the phone number entered at the time of application must match the phone number registered in the electronic ticket application.
*If you cannot receive your ticket, please check the purchase confirmation page ( https://rt.tstar.jp/orderreview/form ) and send an e-mail to your smartphone.
*Both applicants and accompanying persons cannot receive tickets on terminals other than the phone number registered at the time of application.

【Notes】
*Tickets cannot be changed, canceled or refunded after purchase.
*Please be sure to check the precautions on the reception screen before applying.
* This advance reception is not on a first-come, first-served basis. No matter when you apply during the reception period, it has nothing to do with winning or losing seats.
*If there are many applications, a lottery will be held.
*Opening/starting time and performers are subject to change due to various circumstances. No refunds will be made for ticket fees, transportation expenses, etc.
*In the unlikely event that a new coronavirus-positive person is confirmed in the venue, we will provide customer information when there is a request for disclosure from administrative agencies such as public health centers.
*Due to restrictions on the number of admissions, even if you purchase two tickets, you may be seated with one seat vacant with your companion.
*For visitors, we would like to ask for the “Measures to prevent new coronavirus infection and request for cooperation from visitorsPlease be sure to read and comply with Please note that if you do not cooperate, you may not be able to enter.

We kindly ask for your understanding and cooperation in order to ensure a smooth performance.

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[Inquiries about how to apply and receive tickets]
Rakuten Ticket Customer Support
050-5893-9366 (Weekdays 10:00-17:00) / Email: https://ticket.rakuten.co.jp/inquiry

In principle, we will reply to customers who have submitted inquiries via the form within 3 business days. (In principle, we cannot respond on Saturdays, Sundays, and holidays)
FAQs:https://ticket.faq.rakuten.net/s/

[Inquiries about “Kiramune Star Club”]
“Kiramune Star Club” management office
https://account.kiramune.jp/contact.php

*It may take 2-3 business days for a reply. In addition, we will reply only on weekdays.

[Inquiries about performances]
BEA 092-712-4221

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