Some versions of Windows 10 and Windows 11 may now have difficulty opening certain XPS documents. This week, it confirmed a bug in the last two versions of its operating system. In this case, the problem will appear after you install one of the latest cumulative updates published by the group. It mainly concerns XPS documents that contain non-English characters.
However, this issue seems quite marginal, in that it affects only a very specific part of users: those who have manually installed XPS Viewer. The latter is not activated by default in Windows 10 version 1803 and later versions of Windows.
“After installing update KB5014666, or later updates, XPS Viewer may not be able to open XML Paper Specification (XPS) documents in some non-English languages, including some Japanese and Chinese character encodings,” Microsoft explains in a blog post.
This issue affects XML Paper Specification (XPS) files and Open XML Paper Specification (OXPS) files. When you encounter this issue, you may receive a “This page cannot be displayed” error in XPS Viewer, or it may become unresponsive and have high CPU usage with ever-increasing memory usage. When encountering the error, if XPS Viewer is not closed, it can reach 2.5GB of memory usage before closing unexpectedly. »