share keys to avoid falling for scams online or on social networks

Volkswagen detected attempts to defraud users and developed advice to avoid being a victim of these practices.

In recent times, especially after the coronavirus pandemic, online procedures and digital commerce have accelerated. And today “buying online” is already commonplace. But almost with the same speed scams also grew and the automotive market is not exempt.

With this reality, Volkswagen Argentina announced a new campaign that aims to alert users to prevent scams.

According to the German brand, messages and notices have been repeatedly detected through which financed sales are offered for the purchase of 0 km units or subscription to savings plans.

Volkswagen stresses that it only sells vehicles through its dealer network.

These messages generally include the request to deposit funds on behalf of or on behalf of Volkswagen Argentina, Autoahorro, the company that markets savings plans, or an official network dealer.

Keys to not be deceived

Volkswagen decided to launch a “fraud prevention” campaign that is implemented “to take care of all those users of the brand or savings plans, as well as people interested in buying brand vehicles,” according to a statement.

This decision of the German brand is similar to those that were implemented in the past and that placed more emphasis on scams when contracting a savings plan: Toyota gave its warningsRenault shared 10 tips to avoid falling into the trap and Fiat published its “commandments” when contracting this type of purchase.

CLAIMA20120726_0001 Eye. You should read all the details of the contract and not be left with doubts.

From the company they remarked that its objective is to help users “to recognize false notices and fraudulent communications.” For this reason, he elaborated a series of important points to recognize and not be victims of this type of deceptive operations.

1. Volkswagen Argentina will never request to make payments in cash, collections or home visits.
2. Neither will it request to make deposits to CBU numbers, nor in bank accounts for operations that are not specifically defined by Volkswagen Argentina or Autoahorro on their official web pages.
3. Volkswagen recommends not accepting contacts or sending an identity document, card data or bank account information through social networks, Whatsapp or similar.
4. We ask our customers that if they have any questions, they can go to the nearest Volkswagen dealer or call 0800-888-8338. In the event that the query is about Autosavings, contact directly by phone at the following numbers: CABA or GBA, 0800-555-8922 / Interior, 0810-555-8922 or by email: [email protected]
5. Volkswagen Argentina SA and Autoahorro Volkswagen only sell vehicles and savings plans through their dealer network.
6. The only official websites of Volkswagen and Autoahorro Volkswagen are: www.volkswagen.com.ar and www.autoahorro.com.ar

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