Artificial intelligence will replace office work, according to IBM Chairman and CEO Arvind Krishna. Here are some jobs that are in danger of disappearing.
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With the explosive arrival of ChatGPT, a “marketing moment” that Krishna described as “incredible” in an interview with the New York Timesthe businessman also anticipated the jobs that could be affected by the evolution of technology, according to the New York Post.
Krishna estimates that artificial intelligence could take care of 90% of the data processing needed to “promote, hire and move people”, and the final judgment will remain in the hands of humans.
“There are hundreds of such processes in every company, so I think office work can be replaced by [l’intelligence artificielle]added Krishna.
Customer service could also be improved: “a much better response at a cost probably halved”, according to the CEO. Overtime could cost even less. Finance and healthcare
It is the “regular work” which no longer needs to be done by humans according to Krishna. “A lot of it could be automated using these techniques,” he added.
“I think it will impact the business side, but even in an investment bank people get hired after college and spend two, three years working like robots and doing Exel modeling – artificial intelligence can do all that,” said Pengcheng Shi, associate dean of the Department of Computing and Information Science at Rochester Institute of Technology.
Other areas could be at risk such as education, graphic design, software engineering and parts of journalism such as copywriting.
“We are experiencing a real-world labor shortage and that is because of the demographic issues the world is facing… The United States now has an unemployment rate of 3.4%, the highest low in 60 years. So maybe we can find the tools to replace some of the workforce, and that’s a good thing this time,” he added.