2024-03-21 18:33:19
Difficulty connecting to the Wi-Fi network, connection bugs, these problems can occur temporarily for various reasons. Generally, network outages are announced in advance by the various operators and the works are generally the main causes.
of videos
Giannina, a mother in a small village in Flanders, has been without the Internet for a whole month now. It all started with a brief one-hour outage that had already upset the whole family. The lady has been trying as best she can to recover her Internet connection for weeks but the response from Scarlet, a subsidiary of Proximus, always remains the same: “I have already called Scarlet and Proximus at least twenty times, but there will be no no solution. They keep telling me the same thing: there is construction on your street, but everything will certainly be resolved in two days. We are now a month later and nothing has changed yet. » Giannina tells the newspaper Newspaper.
The lady went to her street to ensure that Proximus work was still taking place. The Proximus sign is still there but Giannina says she hasn’t seen any workers for a long time… The mother had to opt for a mobile Internet subscription to ensure that her two children could continue to do their homework. online on time. This subscription has a cost: an additional 420 euros. Scarlet nevertheless assured Giannina that she could benefit from two months of free Internet once her connection was restored…
Read also 
Because of Proximus’ work to lay optical fiber, local residents find themselves with a big problem: “We were not notified, I received nothing in my mailbox”
1711075452
#called #Scarlet #Proximus #twenty #times #solution