WhatsApp Rolling Out New “Smart Text Actions” Feature for Android and iOS

Smart Text Actions Detect Phone Numbers and Addresses in Chats

WhatsApp is rolling out a feature called Smart Text Actions, which automatically identifies phone numbers, dates, times, addresses, and email IDs within conversations, according to reports. The capability is currently reaching select beta users on both Android and iOS devices, designed to eliminate the manual copying and app-switching typically required when sharing contact info or meeting details.

How Pattern Matching Identifies Text on Device

When WhatsApp spots a supported format in either incoming or outgoing messages, it draws a dotted underline beneath the text. Tapping that underline triggers a pop-up window displaying the detected text at the top so users can verify accuracy before taking action. If a user prefers not to use the shortcut, they can simply ignore the underline and continue chatting. According to reports, the detection happens entirely on the device using pattern-matching rules, ensuring WhatsApp never receives the message content or suggestions on its servers. Consequently, the feature does not compromise end-to-end encryption.

Shortcuts Available for Calls, Calendars, and Maps

Each detected data type triggers specific contextual options. Phone numbers can be copied, added directly to contacts, or dialed through the phone carrier, while business numbers may also display official business information. Dates and times can be copied, added to the device calendar, or used to create a new event inside WhatsApp. Addresses can be copied or opened directly in a maps application for directions. Email addresses can be copied or launched in the default mail application to draft a message immediately. While some of these actions existed previously, the update consolidates them into an easier-to-find format.

Users Submit Feedback as WhatsApp Rolls Out Update

After executing an action, WhatsApp prompts the user to indicate whether the suggestion was useful. If a detection fails, users can flag whether the app identified the wrong text or if the action was unnecessary. This feedback mechanism sends only a simple flag to the platform rather than any message content. The update is deploying gradually to users running the latest versions of WhatsApp on Android and iOS, with broader availability anticipated in the coming weeks.

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Sophie Lin - Technology Editor

Sophie is a tech innovator and acclaimed tech writer recognized by the Online News Association. She translates the fast-paced world of technology, AI, and digital trends into compelling stories for readers of all backgrounds.

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