2023-10-29 11:13:30
“It happens that customers verbally express their dissatisfaction, but the reaction of this particular woman was on a completely different scale,” explains a Lidl employee, wishing to remain anonymous, to our colleagues at HBvL.
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Indeed, in the video filmed in a Lidl in Genk, a customer appears who came to complain regarding… the color of a packet of flour. The blue and white of the packaging meant, according to the customer, that the brand supported Israel. However, this is flour of French origin. The customer still demanded a refund. “You can see it in the packaging! It’s Israeli packaging! Give me my money back,” she insisted to the cashier.
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