Health Network Pressure During Holiday Season: Best Practices and Non-Emergency Options

2023-12-23 14:04:31

Like every year, As the holiday season approaches, a set of factors is putting great pressure on the health network, such as the increase in the spread of respiratory infections and the leave of network staff combined with the labor shortage. artwork.

This year, strikes and their consequences on care and services, particularly on the front line, are adding pressure on an already weakened health network, particularly with the pandemic and the aging of the population in recent years. In this context, the Integrated Health and Social Services Center (CISSS) of Lanaudière calls for collaboration from the population.

The importance of good practices

Cases of respiratory infections, namely respiratory syncytial virus (RSV), influenza (seasonal flu) and COVID-19, are currently on the rise, which is increasing the number of hospitalizations. Vaccination is one of the best ways to deal with this increase and prevent serious complications. Vaccines to protect against COVID-19 and influenza are offered free of charge to the entire population. Several appointments are still available in all regions of Quebec on Click Health.

In view of the many holiday gatherings, it is important to remember the good habits to adopt in order to reduce the transmission of viruses:

  • In case of fever, it is better to stay at home.
  • Until symptoms disappear, wearing a mask is preferred in order to protect others.
  • When symptoms are present, it is best to avoid contact with vulnerable people and to notify people we may be around of our symptoms.

It must be remembered that, last year, the peak of infections, particularly for influenza, was reached in January. There is therefore still time to take advantage of vaccination at local service points or in pharmacies, to better protect yourself.

Other options to limit pressure on emergencies

A large proportion of the population who consult the emergency room do not have urgent problems, which congests hospitals and prevents some people from obtaining adequate care. Examples observed on a daily basis in emergency rooms include prescription refills, sore throat, mild cough, gastroenteritis (without signs of serious dehydration) and symptoms of urinary infection.

Thus, it is recommended to use non-emergency options for non-urgent health needs. However, it is possible that waiting times to access these services will be higher than normal over the coming days and weeks, particularly for the various 811 options, including the first line access counter. (GAP), as well as in the emergency room. It is still better to wait on the phone rather than going to the emergency room.

In addition, it is always possible to ask your pharmacist for advice or consult the self-care guide on Quebec.ca.

Options other than emergency:

  • By telephone
    • 811, option 1 (Info-Santé and pediatric line).
    • 811, option 2 (Info-Social).
    • 811, option 3 (GAP).
  • On the Web
    • The population can also access the Digital GAP. The digital GAP directs Quebecers to the health service that will best meet their needs.
    • To obtain an appointment, it is possible to consult Quebec health appointment (RVSQ) or other platforms (Clic Santé, Bonjour Santé, etc.).
  • In person
    • Furthermore, it is always possible to consult your pharmacist or family doctor.

In order to improve access to health services for Lanaudoises, a winter clinic is available for the population in the region to offer more appointment slots, in addition to emergencies and other options. . To access this service, you must dial 811, option 1.

Finally, remember that rapid COVID-19 screening tests are offered free of charge at all points of service local.

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