The shortage of microchips has greatly delayed deliveries of new cars, with frequent delays of more than a year. But the situation is slowly returning to normal. Jean-Marie, from Genk, thought he was lucky when his Ford dealer told him he would have his new car within two months when he ordered it in October 2022.
Having no news after the estimated date, he began to contact the builder regularly. But each time, a service sent him to another, in an endless loop. “I’ve made dozens of calls with all of Ford’s departments, but no one knows where my car is,” he told the Newspaper. “I had all the papers, but once she was in port, then she was on her way, or somewhere in between. »
Annoyed at having to call Ford every day, the man then called the Flemish daily which managed to find the trace of the vehicle. “The registration certificate was generated and issued when the car arrived in Europe”, specifies the manufacturer. “It’s in Vlissingen, but it just hasn’t been delivered yet. It will arrive in the next few days. “The end of a long ordeal for the Limburgers.