The young Aussie couple noticed that the establishment had added a ‘ridiculous and shocking hidden charge’ to their bill, a 10% surcharge to be exact.
Lisa is aware that this policy generally applies in large restaurants in Australia, but she did not expect to pay such an amount: “When I went to pay, I said to myself: ‘uh, it’s because we are two ?’ “, she begins in a video published on the social network. “Would you have charged us this extra if I had come alone?” she then asked the staff.
@itslisasun Pls watch to end and let me know your thoughts about the surcharge #fyp #vlog #surcharge #rant #storytime
“I don’t think you have the right to do that”
The couple eventually discovered, thanks to an overly talkative waiter, that their bill had been inflated to pay the band playing that night in the restaurant: “How do you feel about being charged an extra you didn’t ask for and weren’t aware of before going to dinner? Lisa asks her followers.
Eventually, Lisa and David agreed to pay the requested surcharge to “not have any problems” with the establishment. “I just paid her. But in my head, I was like, ‘Um, I don’t think you have the right to do this’”.