The reason for this alert is because azo dyes were found in some of the shoes.
The National Consumer Service (Sernac) issued a security alert by some women’s shoes that were sold in a well-known national department store.
The foregoing, because it could contain “azo dyes”which could imply “health risks therefore consumer safety”.
Specifically, it is about 912 pares of the Breeze Step Navy/ Dark Navy model from the Clarks brandwhich were sold this year in Chile by the Falabella store.
“The company reported that some samples of navy blue were found in the Breeze Step Navy and Breeze Step Dark Navy models. containing azo dyes (CAS numbers 92-87-5 and 119-90-4). The results were inconsistent. Some tests showed levels ranging from 32 to 190 parts per million,” Sernac said.
Although they noted in the statement that “no products have been tested in Chile, as a precaution and because certain countries prohibit the use of azo dyes above certain specified levels in consumer products, Clarks has stopped all sales and is voluntarily recalling the products globally.“.
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In relation to reported accidents, Sernac indicated that according to what was reported by the company, “to date there have been no accidents derived from this condition in Chile”.
On the other hand, and regarding the measures, it was reported that “all consumers who have purchased the Breeze Step Navy and/or Breeze Step Dark Navy models during 2022 twill be entitled to a full refund of the amount paid“.
“The Clarks company has already notified Falabella, who in turn will be in charge of notifying the buyers through: email and a notice at their points of sale. In said communication, Falabella will instruct consumers to go to the point of sale where they purchased the product to return it and obtain a refund,” mentioned Sernac.
Sernac (reference image)