Mercado Libre and Mercado Pago fell: users reported service failures

The applications Mercado Libre and Mercado Pago they experienced drawbacks this Tuesday from 7:00 p.m., at which time different users began to report problems in its operation on social networks. However, The company has not yet answered what happened.

The platforms founded by the Argentine entrepreneur Marcos Galperin became a topic of conversation on the social network Twitter, where some users began to post screenshots of the message shown by the service: “Something went wrong. We are working to fix it.”

Meanwhile, other users pointed out that they might not access their Mercado Libre account nor might they see their available money in the Mercado Pago app. Others also highlighted that they had made purchases or were waiting for transactions but did not see the movements reflected on the site.

When the problem began to be noticeable, around 7:00 p.m., the site Down Detector, which reports crashes in application services, issued an alert. “User reports indicate problems in Mercado Libre”, maintained the agency.

LA NACION contacted Mercado Libre sources, who reported that the service was already normalized at 21.32. However, They offered no explanation for what happened.

The company had suffered last week data leak of more than 300,000 users. The company said that there was unauthorized access to its source code repository, but detailed that neither the passwords nor the financial information of the users was stolen.

The news broke following the Lapsus$ hacker groupresponsible for leaking sensitive data from the firms Samsung and NVidia, admitted that he had Mercado Pago, as one of its possible victims. However, her participation in the episode has not yet been confirmed.