It is via its website that Royal Air Maroc announced the reduction of its flight program by 30%, “ffollowing the public service strike notice in France on March 24 and 25, 2023, relayed by the unions of the French DGAC ».
In addition, RAM promises support to its customers by transferring them to other flights. “Customers who have contact details on their booking file will receive emails and text messages confirming their rescheduled flight. We invite passengers to consult the status of their flight and check and update their contact details on the “manage my reservation” section of the RAM website.“, we specify.
Royal Air Maroc thus reassures all ticket holders on canceled flights, who do not wish to travel on flights made available to them, by granting them a refund of their tickets according to the original means of payment, or by opting for “a free date change, depending on availability, from and to the same destination or a destination of the Royal Air Maroc network in Europe, for a new travel date within 15 days of the date of the canceled flight provided that the length of stay initial is maintained“, we detail.