Outage resolved at Proximus | RTL Info

2023-07-06 09:01:51

The technical disruption that occurred Thursday morning at Proximus is resolved, said Fabrice Gansbeke, spokesperson for the operator. “Shortly before 9 a.m., the outage was technically resolved, but we still had to wait an hour for the lines to be fully restored for everyone,” he said.

The first malfunctions appeared at 4 a.m. Thursday morning, and began to spread around 7 a.m. More than half of Proximus customers could no longer call, text or use data.

On Twitter, some customers are reporting that they were recently informed of a technical intervention scheduled for today/Thursday, but these works have nothing to do with the problems encountered by users on Thursday morning.

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