withdraw cash during these hours 2024-04-15 10:48:34

The Metropolitan Bank of Havana has issued an important communication regarding the withdrawal of cash.

In its announcement, the bank expresses its commitment to facilitating access to cash for its clients and the general population.

To do this, it has decided offer services on Sundays in selected branches in all municipalities of the capital, from 8:30 a.m. to 3:30 p.m.

This service is known as Caja Extra, which allows clients to withdraw up to five thousand Cuban pesos in a single daily operation in commercial entities.

You should know that this can be done through the ENZONA or Transfermóvil platforms. However, the availability of this service depends on the amount of cash available in banks.

If you are wondering how you can withdraw cash through the Caja Extra service at an establishment using Enzona, the Central Bank of Cuba provides a detailed explanation:

Extra Cash Service in Cuba:

For the client, the steps are as follows:

  1. Open the Enzona app.
  2. Select the cash withdrawal option.
  3. Scan the QR code on the unit.
  4. Decide how much money you want to withdraw.
  5. Confirm the mobile number (it can be yours or someone else’s).
  6. Enter the Enzona payment password.
  7. Show the clerk the transaction number.

For the clerk, the steps are as follows:

  1. Verify the authenticity of the transaction by checking the establishment, date and time that appear on the Virtual Payment Voucher shown by the customer.
  2. Make sure the amount transferred matches the amount of cash to be delivered.
  3. Records the client’s personal data, date, amount withdrawn and transaction number.
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Finally, Banco Metropolitano has announced the branches that will offer the Extra Cash service this April 14, 2024. Therefore, if you need to withdraw cash, you can visit these branches on the date and times mentioned.

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